Always quick to respond to emails with various questions. This was our first trip outside of US and with Shana's help it was a breeze. We knew exactly what to expect. We had 2 of our excursions get canceled due to weather/# of people signed up for the excursion... she reached out to the vendor and was able to get us 100% refunds!
Happy Customer
Joplin, MO
Very knowledgeable, travel agent, Excellent service and personal relationship
The D fam
Joplin, Missouri
She is great! Always very knowledgeable. She sends us somewhere great every time!
Cindy
Joplin, Mo.